# EtsyWeb Tool Directory | Etsy Shop Management, Research & Automation > What each EtsyWeb tool does, who it helps and how to access it. Website: https://etsyweb.com/en/ ## Multi-shop operations Who it helps: Etsy sellers and teams coordinating orders and finances across multiple shops. - Bring multi-shop orders, shipping and finances into one workspace. - Coordinate order and fulfillment work and review financial data. - Trace business changes through activity records. Access: https://backend.etsyweb.com/ — Business systems require the appropriate account and permissions. ## Product insights & research Who it helps: Operators researching products with shop information and buyer feedback. - Connect product performance, shop information and review data. - Support product research, review analysis and product comparisons. - Use visualized data to inform operational decisions. Access: https://tools.etsyweb.com/ — Business systems require the appropriate account and permissions. ## Customer message automation Who it helps: Teams that want Etsy buyer enquiries and order help requests delivered to Feishu. - Aggregate buyer enquiries and order help requests. - Deliver customer messages to Feishu for team follow-up. - Use failure retries to improve message delivery reliability. Access: https://feishu-push.etsyweb.com/ — Business systems require the appropriate account and permissions. ## Xray network management Who it helps: Administrators who need visibility into user access, network traffic and usage quotas. - Review user access and network traffic trends. - Manage network usage with quotas and expiry dates. - Review administrative changes through activity records. Project capability only; no public access link. ## Who are EtsyWeb tools for? EtsyWeb supports Etsy sellers and operations teams with shop operations, product research and customer message workflows. Network management is another capability in the team’s project portfolio. ## How do I use these tools? The first three tools have dedicated access links. Business systems require the appropriate account and permissions. Contact the team through the homepage form to discuss access, collaboration or a particular workflow. ## Does Xray network management have a public link? Xray is presented as a project capability only. No public access link is provided. ## How can I discuss collaboration? Send your email and requirements through the contact form on the homepage. The team can reply to the email you provide. Contact the team: https://etsyweb.com/en/#contact